Privacy Policy
Last Updated: January 1, 2024
Introduction
ELVRA LLC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (www.elvra.com).
By using this Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use this Website.
1. Information We Collect
1.1 Information You Provide
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping address
- Payment information (processed by secure third-party payment processors)
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Date and time of visit
- Pages viewed and links clicked
- Referring URL
2. How We Use Your Information
We use collected information to:
- Process and fulfill your orders
- Communicate with you about order status and customer service matters
- Improve our Website and services
- Send promotional communications (if you opt in)
- Prevent fraud and ensure Website security
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With third parties who help us operate our business (e.g., shipping carriers, payment processors)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger, acquisition, or asset sale
4. Cookies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze Website traffic and user behavior
- Provide personalized experiences
- Maintain shopping cart functionality
You can manage or disable cookies through your browser settings, but this may affect certain Website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for transmitting sensitive information
- Restricted access to personal information
- Regular security practice reviews
- Use of secure third-party payment processors
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Order-related information is typically retained for 7 years for accounting and tax purposes.
7. Your Rights
Under applicable data protection laws, you may have the following rights:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent (where applicable)
- Data portability
To exercise these rights, please contact us using the information below.
8. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.
9. Children's Privacy
This Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revision date. We recommend reviewing this policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: